问25. What is your warranty period for the batteries?
答:
Our standard warranty is 12 months from the date of delivery. Extended warranty options are available for bulk orders.
问26. Are the batteries compatible with my device?
答:
After providing device parameters, we can evaluate compatibility and recommend suitable battery solutions.
问27. Can you provide product datasheets and specifications?
答:
Yes. Detailed specifications, datasheets, drawings and other documents can be provided after confirming requirements.
问28. Are the batteries suitable for high/low temperature environments?
答:
Standard batteries work at -20℃~60℃. High temperature resistant (85℃) or low temperature resistant (-40℃) models can be customized.
问29. What types of batteries do you mainly produce?
答:
We specialize in lithium batteries, including Li-polymer batteries, 18650 batteries, LiFePO4 batteries, custom battery packs, 3.7V lithium batteries in various models, etc.
问30. Are the batteries eco-friendly and recyclable?
答:
The batteries are heavy metal-free, meet environmental standards, and can be professionally recycled after disposal, being eco-friendly.
问31. Do you provide technical support and after-sales guidance?
答:
We provide full technical support including selection, testing and installation guidance. After-sales issues are responded to within 24 hours.
问32. Can the batteries be returned or exchanged?
答:
No return/exchange for non-quality issues. Free replacement or repair for quality issues within the warranty period.
问33. What is the battery lifespan and cycle life?
答:
Standard lithium batteries have a cycle life of 500–1000 times and a service life of 3–5 years, depending on usage environment and charging/discharging methods.
