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> 资源 > 常见问题 > 售后保证
售后保证
  • 问1. Can you provide cell traceability?
  • 问2. Does charging in low temperature damage the battery?
  • 问3. Is your BMS in-house or outsourced?
  • 问4. Can batteries be connected in series/parallel?
  • 问5. Best storage method for unused batteries?
  • 问6. What is the after-sales response time?
  • 问7. Can you add deep discharge lock protection?
  • 问8. Are the cells domestic or imported?
  • 问9. Is capacity drop normal after long-term storage?
  • 问10. For batch defects during warranty, do you cover round-trip shipping?
  • 问11. Can you sign an NDA (Non-Disclosure Agreement)?
  • 问12. Does fast charging at high temperature shorten battery life?
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