We provide full technical support including selection, testing and installation guidance. After-sales issues are responded to within 24 hours.

No return/exchange for non-quality issues. Free replacement or repair for quality issues within the warranty period.

Standard lithium batteries have a cycle life of 500–1000 times and a service life of 3–5 years, depending on usage environment and charging/discharging methods.

Our batteries have CE, RoHS, UN38.3, MSDS, CB, IEC62133, etc. Corresponding certificates can be provided upon request.

Yes, we welcome customers to visit our factory anytime. We can also provide factory audit reports upon request.

Standard: neutral white box/color box + outer carton. Customized color boxes, gift boxes and neutral packaging are available with customer design files.

Yes. We support customization of voltage, capacity, size, connector and other parameters as required.

Our products meet standards of most countries worldwide and can be exported globally, with stable customers in Europe, America, Southeast Asia, the Middle East, etc.

All batteries comply with air/sea shipping standards with UN38.3 reports, supporting normal air and sea freight with no special restrictions.

Quotations are generally valid for 30 days. Prices can be re-quoted for long-term orders due to raw material price fluctuations.

We accept T/T, L/C, Western Union, and PayPal for sample orders. For formal orders, 30% deposit in advance, balance paid before shipment.

MOQ varies by product type. Standard cells have a low MOQ of 1,000 pcs, while custom packs start at 500 pcs.