For standard items, 1pc is available for sample testing. Bulk MOQ can be negotiated based on quantity and cooperation.
问14. Can I change or cancel my order after confirmation?
答:
Order changes/cancellations are allowed only before production starts. Once production begins, cancellation is not possible, and modifications may incur additional costs.
问15. Can you handle urgent orders?
答:
Yes, we can prioritize your urgent order with a small rush fee, subject to production schedule confirmation.
问16. What is the lead time for mass production?
答:
Standard products take 15-25 working days after receiving the deposit. Customized orders take 25-40 working days, depending on complexity and quantity.
问17. How long is the quotation valid?
答:
Quotations are generally valid for 30 days. Prices can be re-quoted for long-term orders due to raw material price fluctuations.
问18. What are your payment terms?
答:
We accept T/T, L/C, Western Union, and PayPal for sample orders. For formal orders, 30% deposit in advance, balance paid before shipment.
问19. What is your MOQ (Minimum Order Quantity)?
答:
MOQ varies by product type. Standard cells have a low MOQ of 1,000 pcs, while custom packs start at 500 pcs.
